Senior Lettings Negotiator / Assistant Manager - Guildford

Senior Lettings Negotiator / Assistant Manager

Location: Farnham, Surrey, United Kingdom

Salary: £45,000 to £50,000 per annum

Employment Type: Full-time, Permanent

About Bourne Estate Agents

At Bourne Estate Agents, we pride ourselves on delivering exceptional property services with integrity and professionalism. Our team thrives in a supportive, dynamic environment where career progression is encouraged and celebrated. We are currently seeking a passionate and experienced Senior Lettings Negotiator / Assistant Manager to join our Farnham branch and play a key role in driving our lettings department forward.

The Role

This pivotal position combines hands-on lettings negotiation with leadership responsibilities, offering an exciting opportunity to contribute directly to the success and growth of our lettings team. As Senior Lettings Negotiator / Assistant Manager, you will be instrumental in managing client relationships, mentoring junior colleagues, and ensuring our service standards remain outstanding.

Key Responsibilities

• Developing strong relationships with landlords, tenants and contractors
• Arranging & attending viewings
• Gaining tenant feedback and discussing with landlords
• Dealing with offer negotiations
• Lettings progression
• Registering tenants over the phone and loading onto property software
• Maintaining an active tenant database
• Business generation activities such as leaflet dropping & call outs
• Upsell additional services and management levels
• Working to targets, self-managing KPIs and working on areas for improvement such as conversion rates
• Booking valuations
• Assist with taking new properties on to the market, including property listings, photos and floorplans
• Training towards property valuations

Qualifications and Skills

• Proven experience in lettings negotiation, ideally within a busy estate agency environment.
• Strong leadership qualities with previous experience managing or mentoring a team.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
• Sound knowledge of residential lettings legislation and best practices in the UK.
• Highly organised with strong attention to detail and the ability to manage multiple priorities.
• Proficient with property management software and Microsoft Office applications.
• Driven, proactive, and motivated by achieving and exceeding targets.

Benefits

• Competitive salary package (£45,000 - £50,000 per annum) with performance-related bonuses.
• Opportunity for career progression into senior management roles within the company.
• Comprehensive training and continuous professional development.
• Supportive team environment with a strong company culture.

Why Join Us?

Joining Bourne Estate Agents means becoming part of a company that values your expertise and supports your growth. We understand that our people are our greatest asset, and we are committed to providing a workplace where you can thrive, develop your skills, and make a tangible impact. If you are a motivated lettings professional ready to take the next step in your career, we would love to hear from you.

How to Apply

Please submit your CV and a covering letter outlining your suitability for the role via our careers page or through your preferred job board.

We look forward to welcoming a new Senior Lettings Negotiator / Assistant Manager to our Guildford team!